Privacy Policy

Last Updated: [06 27, 2026]

This Privacy Policy explains how CareLiftAid (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit our website, submit a contact form, place an order, request a shipping quote, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you contact us, request a quote, place an order, or sign up for updates, we may collect:

• Name

• Email address

• Phone number or WhatsApp number

• Billing and shipping address

• Country, city, postal code, and delivery details

• Order information

• Payment-related information

• Messages or information you submit through our contact form

Because our products are related to patient transfer and home care, you may choose to provide information about your care needs. Please do not submit sensitive medical information unless it is necessary for your inquiry. If you do provide such information, we will only use it to respond to your request or support your order.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, such as:

• IP address

• Browser type

• Device type

• Pages visited

• Referring website

• Date and time of visit

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Respond to your questions and inquiries

• Process orders and pre-orders

• Provide shipping quotes

• Arrange delivery and order fulfillment

• Send order confirmations and tracking updates

• Provide customer support

• Improve our website, products, and services

• Prevent fraud, misuse, or unauthorized activity

• Comply with legal, tax, accounting, and business obligations

3. Payments

We may use third-party payment providers to process payments securely. We do not store your full credit card information on our website.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Shipping and Order Fulfillment

To deliver your order, we may share necessary information with shipping carriers, logistics providers, customs brokers, or fulfillment partners. This may include your name, shipping address, phone number, email address, and order details.

For international orders, your information may be used to prepare customs documents, shipping labels, and import-related paperwork.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Keep the website working properly

• Remember your preferences

• Improve website performance

• Analyze website traffic

• Support marketing or advertising activities

You can control or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

6. How We Share Your Information

We do not sell your personal information.

We may share limited personal information with trusted third parties only when necessary, including:

• Payment processors

• Shipping and logistics providers

• Website hosting providers

• Email service providers

• Analytics tools

• Customer support tools

• Legal, tax, or compliance advisors

• Government or customs authorities when required by law

These third parties are only allowed to use your information as needed to provide services to us or comply with legal requirements.

7. International Orders and Data Transfers

If you are located outside the United States, your information may be transferred to and processed in countries where our service providers, shipping partners, or business systems operate.

By submitting your information to us, you understand that your information may be processed outside your country of residence.

8. Data Retention

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, tax records, fraud prevention, and business operations.

When information is no longer needed, we may delete, anonymize, or securely store it according to our business and legal requirements.

9. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, payment system, email system, or online transmission method can be guaranteed to be 100% secure. Please use caution when submitting information online.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Request a copy of your information

• Opt out of certain marketing communications

• Ask questions about how your information is used

To exercise your rights, please contact us using the contact details below.

We may need to verify your identity before processing certain privacy requests.

11. Marketing Communications

If you sign up for emails or updates, we may send you product information, order updates, promotions, or company news.

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions in the email or contacting us directly.

Order-related, shipping-related, or customer support emails may still be sent when necessary.

12. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under 13 years old.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete the information.

13. Third-Party Links

Our website may contain links to third-party websites, payment platforms, shipping carriers, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.

Your continued use of our website after any updates means you accept the revised Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

CareLiftAid
Email: careliftaid@careliftaid.com
Website: https://careliftaid.com
Business Name: buyeasy china LLC